Information collected and stored
- Device and Service Usage Logs: When you use the Service, we automatically record information from your Device, its software, and your activity while using the Services. This may include the Device's Internet Protocol ("IP") address, browser type, the web page visited before you came to our website, information you search for on our website, locale preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, and other interactions with the Service.
- Cookies: We also use "cookies" to collect information and improve our Services. A cookie is a small data file that we transfer to your Device. We may use "persistent cookies" to save your registration ID and login password for future logins to the Service. We may use "session ID cookies" to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Service
- Personal and Financial Information: When you register an account we collect some personal information, such as your name and e-mail address. We also collect phone number, billing information and home or business address when you pay for a plan. Credit card information may be collected for the transaction, but are not stored on our servers. Those are stored in the systems of our payment solution providers.
- Book Content: Any textual and media content you create or upload for creation of eBooks using our app is stored and archived.
Use and Sharing of information
Personal information: In the course of using the Service, we may collect personal information that can be used to contact or identify you ("Personal Information"). Personal Information is or may be used: (i) to provide and improve our Service, (ii) to administer your use of the Service, (iii) to better understand your needs and interests, (iv) to personalize and improve your experience, and (v) to provide or offer software updates and product announcements. You may opt-out of the marketing and promotional e-mails from us. We reserve the right to contact you via e-mail or any other communication channels for communication deemed essential to your use of the Service.
We will display your Personal Information in your profile page and elsewhere on the Service according to the preferences you set in your account. Any information you choose to provide should reflect how much you want others to know about you. Please consider carefully what information you disclose in your profile page and your desired level of anonymity. You can review and revise your profile information at any time. We do not sell your personal information to third parties. We may also share or disclose your information with your consent, for example if you use a third party application to access your account. Through certain features of the Service, you may also have the ability to make some of your information public. Public information may be broadly and quickly disseminated.
Analytics: We also collect some information (ourselves or using third party services) using logging and cookies, such as IP address, which can sometimes be correlated with Personal Information. We use this information for the above purposes and to monitor and analyze use of the Service, for the Service's technical administration, to increase our Service's functionality and user-friendliness, and to verify that users have the authorization needed for the Service to process their requests.
Non-private or Non-Personal Information: We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of the Service.
Compliance with Laws and Protection of Instascribe's Rights: We may disclose to parties outside information collected when we have a good faith and belief that such disclosure is reasonably necessary to (a) comply with a law, regulation or compulsory legal request; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of Instascribe or its users; or (d) to protect Instascribe's property rights.
Data Retention: We will retain your information for as long as your account is active or as needed to provide you services. Even after deletion of information or account, we may retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion.
Forums: Our Service offers publicly accessible forums for support and general discussions. You should be aware that any information you provide in these areas may be read, collected and used by others who access them. Your posts may remain even after you cancel your account.